Answers to the most frequently asked questions about our offering and the topic of water quality and water filters in Thailand
FAQ about our water test
Is the water test really free?
Yes, we offer you to test the water supply in your home free of charge.
How does the water test work? What awaits me?
Our water test takes place at your home. We first inspect your existing water installation, including any existing water filters. We then carry out a series of tests in which we compare the water that comes out of your tap with the water that our filtration systems deliver. These include, for example, various taste tests.
My neighbor has already had his water tested and says everything is fine. Then my water is probably OK too, right?
Simple answer: NO!
Even if you are both supplied by the same supply line and have identical filter systems installed, the water quality of your two households can be very different. For example, a poorly made adhesive connection between two PVC water pipes is enough to cause contamination. And in every household there are a large number of such connections.
How much time should I allow for the water test?
It's best to plan around one to two hours.
Can I just send you my tap water for testing?
Unfortunately, this is not possible, as our service is not just about presenting raw numbers and data, but also wants to present possible solutions in the event of deficiencies in water quality. And this is only possible on site if we have the opportunity to inspect the existing water and pipe system.
FAQ about our products
How much do your water filters cost?
We don't offer "off-the-shelf" water filters. Instead, we rely on individual advice with appropriately tailored solutions.
Isn't it much cheaper to buy water in the submarket?
In the short term, this is probably true in many cases, but in the long term, water filters are worth it in most cases. And not just financially, but also in terms of health, time savings, convenience and environmental protection.
Can I test your filters before I decide to buy?
Yes, this is part of our service. After a detailed consultation, we will install the filter system that we think makes sense and give you the opportunity to thoroughly convince yourself of its performance before you decide to buy.
Do the filters need to be replaced at certain intervals?
The Aquaspin works completely maintenance-free and does not need to be replaced or changed. The remaining filters should be replaced once a year.
Our service: We always inform our customers in good time when a filter change is due.
Can your filter systems ensure a drinking water supply throughout the entire house?
Of course, it is possible to ensure that drinking water can be taken from every tap point in your household. But be honest: do you actually get your drinking water from the toilet flush? Probably not. That's why we rely on detailed advice and the sensible and resource-saving use of our water systems.1
FAQ about water filters in Thailand
Why should I use a water filter in Thailand?
A water filter helps to remove impurities, bacteria and chemicals from tap water, making it safer and healthier for daily consumption. This is particularly important as tap water in Thailand is often of poor quality and undrinkable.
What types of water filters are available in Thailand?
There are various types of water filters available in Thailand, including
Jug filters: easy to use and ideal for small households.
Countertop water filters: Compact units that are placed on the countertop.
Under-sink filters: Installed under the sink and filter water directly from the tap.
Reverse osmosis filters: Offer high filtration performance and remove almost all impurities.
UV filters: Use ultraviolet light to kill bacteria and viruses.
How do I choose the right water filter for my home?
Consider the following factors when choosing a water filter:
Water quality in your area: check what contaminants are common.
Budget: Determine how much you want to spend.
Filter capacity: Think about how much filtered water you need each day.
Installation: Decide whether you prefer an easy-to-install filter or a professional installation service.
How often should I change the filter?
The frequency of the filter change depends on the type of filter and the water quality. Intervals of between one month and one year are possible. With our systems, the filters should be changed once a year.
Are water filters cost-effective?
Yes, water filters can be cost-effective, especially if you use large quantities of bottled water. The initial investment in a filter and the regular filter changes can be cheaper in the long run than buying bottled water all the time.
FAQ on water quality in Thailand
Can you drink tap water in Thailand?
No, it is generally not recommended to drink tap water in Thailand. Tap water can contain impurities and is often not safe for direct consumption.
How should I consume water in Thailand?
It is recommended to drink only bottled water or filtered water. Bottled water is available in supermarkets, 7-Eleven shops and other shops.
Is the water in hotels safe?
In most hotels, especially in the larger and international chains, the water is often filtered and is safe for brushing your teeth. However, bottled water should be used for drinking.
What about the water in restaurants?
Good restaurants often use filtered or bottled water. If you are unsure, ask the staff or order bottled water.
Is the water in rural areas more dangerous than in cities?
Yes, in rural areas the water quality can be worse than in urban areas. It is especially important to drink only bottled or well-filtered water in rural areas.
Is it safe to consume ice cubes in drinks?
Ice cubes in drinks can be problematic as they are sometimes made from tap water. However, good restaurants and hotels usually use ice cubes made from safe water. If you are unsure, it is better to avoid ice in drinks.
What about showering and bathing?
Showering and bathing with tap water is generally safe. However, it is recommended not to swallow water and to be careful with open wounds.
Are water filters useful in homes?
Yes, water filters can be a wise investment, especially if you are spending a long time in Thailand. They reduce impurities and improve water quality for everyday use.
How do I recognise trustworthy water suppliers?
Trustworthy water suppliers often have recognised brands and use sealed bottles. Look for the expiry date and the integrity of the seal to ensure the water is not contaminated.
Are there government measures to improve water quality?
Yes, the Thai government and various organisations are working to improve the water infrastructure and the quality of the water supply. However, there may still be challenges in some areas.
What should I do if I develop symptoms of illness after drinking water?
If you develop symptoms such as diarrhoea, nausea or vomiting, see a doctor immediately. It is important to avoid dehydration and seek medical help if necessary.
Are there specific regions in Thailand that are known for their good or bad water quality?
Big cities like Bangkok often have better water infrastructure and stricter controls, but even there you should avoid tap water. In tourist regions such as Phuket and Chiang Mai, the water quality in most hotels and resorts is good, but even here you should play it safe and only drink bottled water.
